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Covid 19

YESSSSSSS! So happy to be able to welcome you again :-)

All facts you need to know for your stay with us 

For entry Austrian border and for your stay in our apartments:

·   people have to provide proof of a negative test, present a certificate showing they have been vaccinated or be in possession of a document confirming that they have already had Covid-19. This proof will be valide for the whole stay in our house.

·                 An FFP2 face mask must be worn (in shops and buses only)

Hospitality

·      No more FFP2 face mask needed

·      People entering a hospitality location must either undergo a test at the entrance, provide proof of a negative test, present a certificate showing they have been vaccinated or be in possession of a document confirming that they have already had Covid-19.

FREE TESTING

·      Fast and free of charge testings at the "Dorfbahn" Gerlos will be offered.

 

 

 

 


INFORMATION ABOUT TRAVEL INSUCRANCE

  • Cancellation fees:
    If canceled or modified up to 30 days before date of arrival no penalties will apply.
    If canceled within 30 days before arrival or modified later or with advanced departure and no-shows, the full amount will be charged
  • cancellation fees for bookings with arrival date july - september 2021: up to 48 hours before date of arrival no penalties will apply.
    If canceled within 48 hours before arrival or modified later or with advanced departure and no-shows, the full amount will be charged.
  • deposit:
    70% of the total amount to our bank account 90 days prior arrival date.                                            No deposit for bookings arrival date july-september 2021.                     

Your safety is important to us:

  • Special hygiene measures and disinfection of your apartment and all public spaces
  • Online check-in prior to arrival is possible
  • Digital guest directory with all information about Gerlos and our apartments
  • Mouth-nose protection as well as disinfection dispensers are available at the entrance
  • We no longer shake hands, but we welcome you with a warm, heartfelt smile

 

What you can do:

  • Keep a distance of 2 meter from other people
  • Wear mouth-nose protection in the halls, shops, public transportation
  • Wash and disinfect hands
  • If you feel sick, please stay in your apartment and notify us immediately

Safety concept in the Zillertal Arena

 

Travel insurance

We recommend that you check whether your travel insurance covers Covid-19. Otherwise, you can get insurance here: https://start.europaeische.at/index.php?key=hsp&agencyNumber=10015751

 

Cancellation protection exists:

If you have any questions, we will be happy to answer them any time!

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