Enjoy your active vacation in our wonderful Gerlos apartments and learn lots of interesting facts related to your stay. If you have questions, please don’t hesitate to contact us!
- Service: We offer bread service, change of towels 1 times a week, on order we fill your refrigerator for the first breakfast (costs according to purchase). We also offer sauna, solarium, children's playroom
- Bed linen: Changed free of charge if you are staying more than one week.
- Towels: Towels are changed weekly on Wednesdays. We would also happy to provide you with fresh towels every day, for which there is a charge of € 0.90 per towel.
- Sauna: Available for you to use every day free of charge, with towels included.
- Internet: Free wifi in your apartment.
- Ski bus: Free, stops right in front of the house. Just a 2-minute drive to the cable car.
- Arrival: Your apartment is available for check-in after 3:00 pm.
- Departure: We ask that you vacate your apartment by 9.30 am on your departure day.
- When placing your reservation we ask you to make a deposit of 70 % of the total amount.
On arrival we ask for one creditcard as deposite per apartment.
- Payment: We accept cash and following credit cards: Visa & Mastercard (no business cards!) or EC bank card.
- Our bank info:
Volksbank Zell am Ziller, Branch N°: 42390, Account N°: 62 000 1020
Swift Code (BIC): VBOEATWWINN | IBAN: AT284239000620001020
- Cancellations are only valid in writing.
Winter: For a cancellation up to 7 days prior to arrival or for no-shows, we charge 100% of the booked price of the stay.
For a cancellation 7 to 60 days prior to arrival, we charge 70% of the arranged price.
For a cancellation up to 60 days prior to arrival, there are no cancellation costs.
- Cancellations summer: For a cancellation up to 14 days prior to arrival or for no-shows, we charge 100% of the booked price of the stay.
For a cancellation 14 to 30 days prior to arrival, we charge 70% of the arranged price.
For a cancellation up to 30 days prior to arrival, there are no cancellation costs.
- Deposit: 70 % of the total amount to our bank account 90 days prior arrival date.
Travel cancellation insurance: we recommend travel cancellation insurance, which includes cancellation costs and additional charges for late arrivals or unintentional vacation extension, vacation interruption, and search and rescue costs.
- Final cleaning: € 160.--
- Local tax: € 1,80 per person (kids up to 14 years free)
- Extra bed in winter: € 75 to 95 per day
- Extra bed in summer: € 65 to 85 per day
- Chang of towels: € 0,90 per towel
- Holiday with your dog: The cost per dog per day (without food) amounts to € 15. Only on request as not in all our apartments dogs are allowed.